RobustifAI is transforming care in nursing homes by giving robots the ability to truly understand patients, respond with empathy, and adapt to their environment through the power of Generative Artificial Intelligence (GenAI). Addressing the challenge posed by traditional service robots, whose rigid interactions often lead to frustration, our multimodal GenAI solution provides an answer.

RobustifAI equips robots with the ability to understand and respond to patients’ needs naturally, ensuring safe and intuitive interactions, as well as the necessary flexibility to operate in diverse environments (already tested in Norway and Sweden).

Specifically, the robot uses Large Language Models (LLMs) as its “intelligence,” retrieving accurate information from a secure database via the RAG (Retrieval Augmented Generation) system. It knows what knowledge to share, will not engage with hate or discriminatory speech, and can even guide users step-by-step using LLM-generated action plans.

Thanks to this innovation, service robots become true allies in caregiving, enhancing the quality of life for patients while easing the workload for care teams.